Booking & Scheduling

Every booking runs through someone being free to answer.

Someone calls to book while you're on a job, so it goes to voicemail. Someone else calls after you've closed and books with whoever picks up instead. The ones you do catch cost you a stopped task, a back-and-forth about times, and a note written down somewhere you hope you'll see again.

Customers book themselves, around your real availability.

We add a booking system to your site that shows only the slots you can actually take — pulled from your live calendar, split by service length and by who's working. Customers pick a time, pay a deposit if you want one, and the appointment lands in your calendar already confirmed.

Fewer no-shows, without chasing anyone.

Reminders go out before the appointment and customers can reschedule themselves through a link instead of calling. Deposits, where you use them, give people a reason to turn up. Nothing gets double-booked, because the calendar is the source of truth rather than a notepad.

A few things to have ready before we start.

• Your services and roughly how long each one takes
• Working hours and availability, per staff member if you have a team
• Whether you want deposits or full payment at the time of booking
• The calendar you already use (Google, Outlook, Apple, etc.)