Frequently Asked Questions

Two ways in: book a free 30-minute call, or send a project brief through the contact form and we'll come back to you within 24 hours. Either way you get a fixed scope and price before any work starts. If you'd rather just ask something first, email jack@jsigroup.co or text (701) 446-8449.

Where a service supports it, qualified companies can choose between two investment structures: Own the Build (a larger upfront implementation investment with lower ongoing support) or Managed System ($0 upfront with a higher monthly investment under a minimum-term agreement, available only to qualified companies). Other services use only one of these models. Each service page shows real pricing for whichever option or options are actually available under a Choose How You Invest section. Final scope, term, usage limits, integrations, and service requirements are confirmed during discovery.

No. JSI builds systems intended to improve execution and visibility, but results depend on the business, offer, market, adoption, data, and follow-through. We do not guarantee financial or ranking outcomes.

AI can classify, draft, summarize, and route information, but it can be wrong. We define guardrails, approval points, and escalation paths based on the risk of each workflow.

Security requirements are scoped for the specific system. We use appropriate access controls and established infrastructure, but we do not claim certifications or compliance coverage unless it is explicitly verified for the project.

Ownership and any third-party licenses are documented in the project agreement. The goal is a system the client can operate without being trapped in an unclear arrangement.

Ongoing support covers the managed service described in the proposal, such as hosting, monitoring, maintenance, and agreed improvements. Exact coverage depends on the service and support level.

Yes. JSI works remotely with businesses across the United States and can work with clients elsewhere when the project is a fit.

Send a project brief through the contact form or book a call. We identify the bottleneck first and recommend the smallest useful next step.

Own the Build starts at $3,500 upfront and can range from $3,500–$15,000 depending on ask. Ongoing support can range from $200–$500/month. Managed System starts at $900/month and can range from $900–$2,800/month depending on ask, with $0 upfront for qualified companies. Includes Positioning and experience strategy, Custom responsive design, High-performance development, Conversion and measurement architecture. Own the Build includes ownership at project handoff subject to the final agreement. Managed System requires a 6-month minimum agreement, with JSI continuously operating, monitoring, reporting on, and improving the system within agreed scope and usage limits.

Typically less than a week once all info is collected. Timing can change with scope, integrations, data readiness, and feedback cycles.

A walkthrough of the current process; Access to relevant systems and sample data; The rules, approvals, and edge cases the system must respect; A project owner for timely feedback.

Logo and identity systems, event and campaign graphics, sponsor and pitch decks, and print-ready collateral. Pricing is set per project after a short call, and you approve a fixed scope and price before work starts.

Usually 2–3 business days per revision round once assets are in. Timing depends on the number of deliverables and feedback cycles.

Any existing brand assets or past materials; examples of work you admire; the events, deadlines, and exact placements each asset is for; a point of contact for approvals.

Pricing is set per project after a short discovery call, because business automation ranges from a single integration to workflows across the business. You approve a fixed scope and price before work starts. Includes workflow and task automation, tool and data integrations, email and follow-up, scheduling, reporting, and light AI workflows.

Confirmed during discovery. It depends on the number of systems, integration complexity, and data readiness.

A list of the tools and accounts involved; a walkthrough of how the work moves today; the rules, approvals, and edge cases to respect; a project owner for timely feedback.

For Own the Build, the upfront investment covers agreed discovery, design, implementation, testing, and launch, while ongoing support covers recurring hosting, monitoring, maintenance, or usage. You own the completed system at project handoff, subject to the final agreement. For Managed System, qualified companies pay $0 upfront, make a higher monthly investment, and sign a required minimum-term agreement while JSI continuously manages, maintains, monitors, supports, and improves the system. Only Premium Web Platforms currently offers both structures. Brand & Graphic Design and Business Automation are priced per project after scoping.

JSI documents the requested change, its effect on cost and timing, and revised responsibilities before completing work outside the approved scope. Material changes require written approval.

Managed System is a separate managed-service relationship, not financing or a payment plan. JSI absorbs the initial implementation cost and stays involved in management, maintenance, monitoring, support, and improvement. Own the Build uses an upfront implementation investment with lower ongoing support costs. Final terms are confirmed in writing.

Companies can choose how they invest. Own the Build uses a larger upfront investment with lower ongoing support costs and client ownership at handoff, subject to the final agreement. Managed System preserves upfront capital while JSI remains involved in management, maintenance, monitoring, support, and improvement.

Own the Build uses a larger upfront implementation investment with lower ongoing support costs. You own the completed system at handoff, subject to the final agreement. Managed System uses $0 upfront for qualified companies with a higher monthly investment and a required minimum agreement while JSI continues managing and improving the system. Ownership, transfer rights, data access, export rights, and end-of-agreement options are confirmed in the signed agreement.

The monthly investment covers more than support. JSI absorbs the initial implementation cost and remains responsible for management, maintenance, monitoring, support, and ongoing improvement within the agreed scope. Managed System is a separate service relationship, not the upfront price divided into installments.

No. Only Premium Web Platforms currently offers a choice between Own the Build and Managed System. Brand & Graphic Design and Business Automation are priced per project after scoping. Each service page shows exactly what's available under its own Investment section.

Yes. Each service has its own minimum agreement because JSI absorbs the initial implementation cost and stays involved throughout the managed relationship. The exact term appears with the selected service and is confirmed in the signed agreement.

Managed System is available to qualified companies, not automatically to everyone who prefers it. Qualification depends on scope, business size, and the specific service — choosing $0 upfront as a preference does not guarantee eligibility on its own. Final scope, term, usage limits, integrations, ownership, third-party costs, and service requirements are confirmed during discovery.

End-of-term details — whether the agreement renews, converts to month-to-month, or includes a buyout option — are spelled out in your specific contract, not decided informally. JSI does not apply one universal end-of-term policy across every service; ask during discovery or your account conversation and you will get a specific answer.

Early-termination responsibility is defined in the specific agreement, since JSI has already carried the implementation cost by the time a client is asking to exit. What a client owes if they leave before the minimum term depends on the contract, not a blanket rule — that is covered in your agreement, not guessed at in a chat.

A buyout may be available depending on the service and the specific agreement, but it is not offered universally and JSI will not quote a buyout figure outside of an actual proposal. If ownership matters to you from day one, Own the Build may be the better fit instead.

Included usage and any overage or third-party pass-through costs, like API or messaging volume, are defined per service and per agreement, not baked into one flat number that applies everywhere. That gets confirmed during discovery based on your actual expected volume.

No. These answers describe how JSI pricing structures generally work, but your specific written agreement — proposal, contract, and any signed terms — controls the final scope, price, term, ownership, and every other detail of your engagement. If something here ever conflicts with your agreement, the agreement wins.

JSI typically needs a process walkthrough, access to relevant systems and sample data, approved source material, business rules and edge cases, and one project owner who can provide timely decisions.

Both can be scoped after source data, access, quality, destination requirements, users, and handoff needs are known. Cleanup or historical imports may add time and cost.

JSI verifies launch, completes the agreed training or handoff, and provides the support described in the project agreement. Hosting, maintenance, monitoring, and optimization continue only when included.

Response expectations depend on the support plan and issue severity and are defined in the project agreement. A normal website inquiry response is not an emergency-support guarantee.

Often, yes. Compatibility depends on the platform, available API or export options, permissions, data quality, rate limits, and vendor terms. JSI confirms feasibility during discovery.

Third-party systems remain subject to their own pricing, availability, limits, security, and terms. JSI can configure agreed integrations but cannot guarantee an outside provider will never change or fail.

Off-the-shelf tools are faster when their workflow fits. A custom build under Business Automation makes sense for workflows, permissions, integrations, or ownership requirements that packaged tools can't handle.

Not automatically. JSI uses AI to reduce repetitive work, improve routing, or help a person respond faster. Human review, escalation, and accountability remain important.